We gladly accept returns and exchanges Contact us within 3 days of delivery
please ship items back to Vinylbug Designs within 7 days of delivery
We don't accept cancellations on custom orders or large orders that we have already purchased the items to make your designs. (ie if you need 15 water bottles and we have already ordered the bottles)
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalized orders since the designs have been pre-approved from the customer before any items are made.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. The buyer must have contacted us within 3 days of delivery. Please ship items back to Vinylbug Designs within 7 days of delivery