Refund Policy

Refund policy

Refunds:

At Vinylbug Designs, your satisfaction is our number one concern. If for any reason you are not satisfied with your order, please contact us and we will do our best to reach a solution!
There are NO RETURNS for Customized Items. Those sales are final unless it's a quality issue or incorrectly sent.  Please include a note as to why the item is being returned along with your order number and name so we can process the refund quickly. The customer is responsible for return shipping costs.

Cancellations:

We don't accept cancellations on custom orders or large orders.


Conditions of return
The item is not returned in its original condition the buyer is responsible for any loss in value.. The buyer must have contacted Vinylbug Designs within 3 days of delivery. Please ship items back to Vinylbug Designs within 7 days of delivery.